You are here

Terms and Conditions

Terms and Conditions for Advertisers, Exhibitors and Sponsors

  1.  All New Wine advertisers/exhibitors/sponsors must be aligned to New Wine’s vision and values. New Wine reserve the right to undertake all available checks to ensure that advertisers’ religious doctrines and practices comply with the teaching of the Christian Church. Any advertising that does not align with New Wine’s vision and values will be removed. The booking fee may not be returned.
  2. Registered charities should be in good standing with the Charity Commission and the company cannot accept potential advertisers who may be in dispute with the Commission or under investigation until a positive outcome can be proven.  
  3. If advertisers are not affiliated with an established Christian denomination, they must be able to demonstrate a good understanding of the Christian faith.  

  4. Applications for exhibiting at United are processed through the New Wine website ( 
  5.  For United, once confirmed, the full payment of sponsorship/exhibiting/advertising costs must be paid before the deadline communicated for stand space to be fully booked.
  6.  Specific stand locations are selected in the application form, once a stand has been booked the stand is no longer available to select. New Wine is not able to accommodate requests for booked stands.  
  7.  It is the exhibitor’s responsibility to make sure everything filled out in the application form is correct and up-to-date. 
  8. All adverts on the stand must comply with the British Code of Advertising Practise and not contravene any of the provisions of the Trade Descriptions Act 1968.

  9. If the exhibitor would like their children to attend the United children's ministry, tickets can be purchased from the New Wine website. Children’s tickets are not included in exhibitor costs. 

  10. New Wine reserve the right to make further inquiries of any stand representative to deem suitability to exhibit.

  11. Exhibitors may not sell, sublet, advertise or share space with any other organisation without prior written consent from New Wine.

  12. New Wine will provide floor space as requested; no shell scheme or wall space is provided.

  13. It is the exhibitor’s responsibility to know the people that will be attending the stand during the period they have booked to exhibit.

  14. Tables and chairs can be pre-booked using the application form. New Wine is not able to accommodate requests made on the day of the event. 

  15. St Andrews Bookshop has the sole franchise for selling books, CDs and resources at all New Wine events. Any products that are being sold by St Andrews Bookshop cannot be sold on your stand. 

  16. It is the exhibitor’s responsibility to get in touch with New Wine before completing the application form if they are considering selling books/CDs at their stand. Once agreed with New Wine, exhibitors have a limited stock of resources to sell, in total, you are only able to have 10 resources (DVDs, books or CDs).

  17. For exhibiting at any of New Wine’s events, the stand cost does not include food passes. It is the responsibility of the exhibitor to accommodate food for their team.

  18. At United, all stand representatives on site must always be in possession of a valid New Wine pass. Transferable passes (included in the cost of your booking) are valid for one person at any one time. 



  1. Two free transferable tickets are given for stands 2.3mx2.6m. Four free transferable tickets are given for stands larger than 2.3mx2.6m.

  2. For United accommodation, it is the exhibitor's responsibility to complete their camping requirements (camping/size of tent/camping with a church etc.) via the New Wine website. This must be completed by 1 June 2019. New Wine cannot guarantee camping space anywhere after this date. If the exhibitor is camping off site there is no action needed regarding United accommodation. 

  3. Each exhibitor agrees not to have more people than passes on site at any one time at United. 

  4. If the exhibitor would like to have additional passes for United, a full delegate pass can be purchased from the New Wine website. There will be a cost if you need to replace your transferable pass for United.  

  5. New Wine is not able to accommodate moving of stand once onsite.

  6. All stand representatives must be over 13 years of age; under 18s must have a guardian on site and must be accompanied by an adult (over 21 years) while working on the stand. Those aged 13-16 years may only work for one week.  

  7. New Wine reserve the right to relocate or remove stands, close or move entrances and exits and adjust stands both prior to and during the event. 

  8. It is the exhibitor’s responsibility to ensure that any non-European citizen holds the correct Visa to undertake this role. New Wine does not take on any employment responsibilities for exhibitors.

  9. Exhibitors must take all reasonable steps to confirm that stand representatives are of suitable character and behaviour to attend this family event and are not disqualified by any illegal activity. All exhibitors must be reference checked before arriving on site. New Wine reserve the right to refuse admission to stand representatives and to carry out spot checks to ensure that these conditions have been met.

  10. Stands must be set up at the time that is communicated by New Wine prior to the event.

  11. Exhibitors may not begin dismantling before the time communicated by New Wine.

  12. The stands must be manned during opening hours of the exhibitor hall. If a stand is not being manned New Wine reserve the right to dismantle and remove the stand. No refund will be made.

  13. Feature lighting and panel walls are the responsibility of the exhibitor.

  14. New Wine cannot accommodate early delivery of stand items and no items should be left behind for collection once you have left the event. New Wine will not be responsible for anything left behind that has been disposed of.

  15. New Wine reserve the right to refuse or revoke exhibitor’s rights to be on site, at any time. The exhibitor’s stand will need to be packed away and closed. New Wine will refund the fee, or part of, as appropriate.

  16. It is not compulsory but recommended that each stand representative wears a name badge with the stand representative name, organisation name and the organisation logo visible.

  17. New Wine reserve the right to use photography, audio or visual recordings of your stand and representatives for communication and marketing purposes.

  18. No photography or filming of the delegates is allowed without prior permission from New Wine and without gaining permission from the delegates being photographed if at close distance. If the delegates are under 18 the parental guardian must be asked for permission. 

  19. Exhibitors are not permitted to use the United App for Marketing purposes. 

  20. Exhibitors must adhere to the volume levels regulated by New Wine staff and volunteers. 

  21. All exhibitors are solely responsible for purchasing any relevant licenses for music or copyrighted materials played or used as part of their exhibit.

  22. Stands that have valuable items for sale are the stand holder’s responsibility and New Wine will not be held liable for any theft, lost or missing items. The exhibitor is responsible for having adequate insurance or a system in place for removing valuable items when the stand is unmanned.

  23. At United, stands must be completely set up and exhibitors ready to attend the Marketplace meeting at 5 pm on the first day of each week.

  24. Leafleting outside of your stand area is strictly prohibited. Aggressive or overzealous leafletting and canvassing for delegates will not be tolerated. The New Wine staff and volunteers are within their rights to confiscate leaflets etc. if deemed to be inappropriately distributed.

  25. All storage space, stand furnishings and exhibits must be confined to the space booked unless the exhibitor has paid for extra storage space. 
  26. New Wine will not be held liable for any of the exhibitor’s possessions left in the storage space. 
  27. It is the exhibitor’s responsibility to send over a copy of their Risk Assessment document to complete the application form. If New Wine has not received the Risk Assessment from the exhibitor before the deadline, New Wine reserve the right to refuse admission to stand representatives.
  28. Exhibitors are not permitted to stick anything onto any of the walls. 
  29. Exhibitors are responsible for providing and removing all necessary furnishings.
  30. At United, each organisation is supplied with one 13-amp power supply. If the total loading of the electrical equipment exceeds 13 amps, an extra point must be purchased. Kettles, irons or electrical items generating heat are not permitted.
  31. New Wine is not able to accommodate tables and chairs requests made on site at United. 
  32. At United, exhibitors are not permitted to take chairs and tables from other places if they have not been paid for.
  33. If you are selling products that are labelled ‘Ethical, Organic, Fairtrade, Fair for Life etc.’ exhibitors must provide adequate accreditation to support this.
  34. Any damage caused to the property at Peterborough Showground by the exhibitor will need to be covered by the exhibitor.
  35. New Wine is not responsible for any damage caused to the stand/stand equipment/merchandise due to weather-related incidences.
  36. The exhibitor must leave the stand space the exact way they found it. Nothing must be left after the event has finished.
  37. Only exhibitors who have a stand within the marketplace can apply for a showcase seminar.
  38. Showcase seminar must remain in the allocated time. New Wine has the right to stop the seminar if it goes over the time frame.
  39. Showcase seminars must a line to the visions and values of New Wine. New Wine has the right to cut short any seminar that does not.

    Health & Saftey
  40. The exhibitor is fully responsible for safely assembling the stall and the maintenance during the event. The exhibitor is responsible for the health and safety of unloading and reloading stand equipment, to make sure it is done risk-free.

  41. New Wine requires the exhibitor to complete a full risk assessment document, which the exhibitor should complete and have available on site. This should ensure the safety of the team, the delegates and not infringe on the safety of the venue. New Wine has the right to risk access to any of the stalls during the event and implement changes due to safety issues.

  42. The exhibitor is responsible for the health and safety compliance of their stand and for each stand representative.  

  43. All electrical equipment must have a current PAT certificate and comply with safety requirements; this includes laptops.

  44. It is the exhibitor’s responsibility to ensure that their stand space is always safe.

  45. It is the exhibitor’s responsibility to ensure that their stand and anything related to it including all merchandise, meet with current Health and Safety legislation.

  46. It is the exhibitor’s responsibility to comply with any requests from the Marketplace Manager or organisers which are given to ensure the safety of the venue. This includes, but is not limited to, ensuring that all trailing cables are taped to the ground and no item can cause an obstruction in a gangway, block a fire exit or cause any other hazard.

  47. Exhibitors are required to have their own public liability insurance. A copy will need to be produced on-site at United. New Wine cannot be held responsible for any damage, theft or loss of equipment or stock owned or loaned to exhibitors.

  48. It is also the exhibitor’s responsibility to ensure all staff has personal effects cover. At United the Marketplace is locked outside of opening hours, however, New Wine suggests that expensive items (e.g. laptops) are removed from the Marketplace while stands are unmanned.

  49. Exhibition stands must stay in the dimensions applied for and cannot go over the space. Failure to remain in allocated space could lead to eviction with no refund.  



  1. Deposits are only required for exhibiting at United.  

  2. To complete the United application, the deposit amount communicated must be paid into the New Wine account via the application form.

  3. The amount will be returned to the exhibitor if they are unsuccessful in their United application for a stand.

  4. If the exhibitor can only attend for one week at United, there is only 3 places per week availability, which is at 40% off the total cost. 

  5. For those trading directly at United, a 17.5% turnover rent will be applied in addition to stand rental. Invoices will be issued post event for the balance if 17.5% of sales are greater than the cost of the space. To aid verification and administration, retailers are expected to disclose weekly takings straight after United. Retailers are also required to record income in as much detail as possible and, ideally, to provide till receipts or similar records. Confirmed figures must be submitted by 30 August 2019, with full payment due by 5 October 2019.

  6. New Wine does not have subsidised spaces available.

  7. Payments must be made in the following installments: Deposit to accompany application form before 12 April 2019. Once the application has been approved the remaining balance must be paid by 4 June 2019. If full payment is not received by this time, New Wine reserve the right to re-sell the stand space. New Wine reserve the right to apply a 10% surcharge to any payment made after 4 June 2019.

  8. Only one discount can be used per stand. 

  9. VAT will be charged for exhibitors. VAT will also be charged for all advertisers/sponsors unless New Wine is in receipt of a duly authorised exemption request.


  1. All cancellations must be received in writing. 

  2. Cancellations must be received in writing and incur a cancellation fee of 50% if received 90 days before the event starts.

  3. No refund can be given if the exhibitor or sponsorship of the event is cancelled within 90 days of the event start unless New Wine is able to source a replacement.

  4. New Wine reserve the right not to return any deposit paid, for cancellations received between 12 April 2019 and 4 June 2019.

  5. Cancellations received after 4 June 2019 will forfeit 100% of the cost of the stand space.

  6. New Wine reserve the right to cancel an organisation’s booking at any time, prior to and during the event, and is not responsible for any losses incurred.


Terms and Conditions for United

  1. Advertising is subject to availability and a decision is made based on suitability and fit.
  2. Full payment is required to secure advertising and must be received at least 30 days prior to the event.
  3. Any damage caused by advertising being physically attached to the event property will need to be covered by the Advertiser.
  4. New Wine recommends Advertisers share any plans for displaying large hung banners with New Wine before spending money on them as they may not be able to be accommodated.
  5. New Wine allows banners to be displayed on fences around the site. Advertisers must be in touch with New Wine before ordering Each panel is 6ft x 6ft. 
  6. Advertisers are responsible for hanging their own banners onsite. If they need New Wine to hang their banner, Advertisers must get in touch as New Wine might be able to accommodate. 
  7. Advertisers must hang their banners securely e.g. with cable ties at a minimum of four places. 
  8. Advertisers must place their banner in the allocated space, which New Wine will clearly mark onsite. 
  9. All banners need to be removed by the Advertiser at the end of the event.
  10. New Wine is not responsible for the Advertiser’s banners; they are left at their own risk. Someone from the Advertiser’s team should be assigned to check the banners on a regular basis. 

  11. Café Sponsor is responsible for providing the aesthetic look for the café (tablecloths, cake stands, etc.) in conversation with the Venue Manager.
  12. Onsite fridges should be kept clean and well stocked at all times. 
  13. It is the café team leader’s responsibility to let the onsite café manager know when the café is running low on supplies. 
  14. The café team leader is responsible to record the amount of stock the café is holding accurately and complete the order books and return them to information at the end of every day.
  15. Everyone on the café team must follow the Safe Food Handling notes from the café manual. 
  16. If someone on the café team is reported to have food poisoning, the café team leader must contact the onsite café manager and complete the Food Hygiene Form. 
  17. Staff experiencing sickness and diarrhea should not be working.
  18. Staff experiencing colds and flu should not be handling food and drinks.
  19. Each café team leader should fill out a Risk Assessment form prior to the site and add to it or amend it while on site. 
  20. If a café volunteer must leave the site due to sickness or illness, it is the café team leaders responsibility to edit the rota for the team to work accordingly.
  21. New Wine provides all café products via their supplier: cake, tea, coffee, snacks, etc.
  22. Each sponsored café need a team leader from the Sponsor’s organisation as well as a team of volunteers. If the Sponsor is not able to recruit enough volunteers, Sponsors must get in touch as New Wine might be able to assist with recruiting volunteers. 
  23. If there are any disgruntled customers that cannot be satisfied immediately, it should be referred to the café team leaders and Café Manager. 
  24. The café team leader for each week is required to have a Level 2 food hygiene certificate.
  25. The café team leader is responsible for putting together a rota suitable for the café team and make sure the volunteers receive enough breaks to make sure their health and safety aren’t at risk. 
  26. Café teams must comply with all finance training given on site and must never leave the till unattended

  27. All adverts are accepted subject to the approval of copy and to space being available. They must comply with the British Code of Advertising Practise and not contravene any of the provisions of the Trade Descriptions Act 1968.
  28. Any adverts deemed unsuitable by the design or editorial team will not be permitted.
  29. All artwork needs to be provided by New Wine deadlines and specifications. If the deadline is missed and New Wine needs to go ahead with the print, no refund will be issued.
  30. In all cases, a proof of the ad must be supplied for approval by the booking deadline.
  31. If copy or artwork does not arrive at the stated destination by the copy date, New Wine reserve the right to repeat the last advert of the nearest size, or no ad will be included and the advertiser will be liable for the charges.
  32. VAT will be charged unless New Wine is in receipt of a duly authorised exemption request.
  33. While every care will be taken, New Wine will not be held responsible for damage to, or loss of artwork.
  34. No guarantee can be given for a specified position in the magazine, but advertisers’ wishes will be considered.
  35. All files should be sent across as high res pdf. New Wine accepts no responsibility for corrupted or unusable pdf files sent across.
  36. New Wine accepts no liability for any loss or damage caused by an error in accuracy in the printing of any advertising and reserve the right to amend or omit without prior notice.
  37. Full payment is required to secure advert. 
  38. We reserve the right to accept or decline any application and to cancel the space if deemed necessary.
  39. Cancellations or suspension of orders received after the booking deadline will incur a cancellation fee of 50% of the cost of the space. Cancellations or suspension of orders received after the copy deadline will incur a cancellation fee of 100% of the cost of the space. All cancellations must be received in writing.
  40. Advertisement features, announcements or promotions (advertorials), should comply with the Code that the advert should be clearly marked that the advertisement features are advertisements.

    ONLINE ADVERTISING (not Find-a-Job)
  41. Advertisers are not able to select the website page; New Wine England will communicate what pages are suitable for online advertising. 
  42. The advertisers must provide a hyperlink to be used with the advert. New Wine will add the tracking code to this link.
  43. Advertising will not be posted online until payment has been received.
  44. The advertiser is responsible to get in touch with New Wine ( once payment has gone through. New Wine will issue a receipt and the advert will be uploaded. The 6 months will start from the date of uploading.
  45. Cancellations of orders received after the insertion of the advert online will incur a cancellation fee equivalent to a rate pro-rata to the time already online plus 3 months. (e.g. if the advert is cancelled after 1 month online, then the cancellation fee will be (1+3)/6 or 4/6ths of the current advertising rate, subject to a maximum cancellation fee of 100% of the current advertising rate). All cancellations must be received in writing.
  46. Upon request, New Wine Trust can provide online ad reports to advertisers on the completion of an online ad campaign and/or after four weeks into an online campaign. All online ad reports will include ad impression, ad click, and CTR (click %) details. Special ad reporting arrangements will be considered on a case by case basis.

  47. Blog Sponsorship is subject to availability and a decision is made by NW based on suitability and fit. Content provided by a Guest Blogger must align with NW’s mission, vision, and values NW reserves the right to refuse any content in whole or part.
  48. Content provided must be a Guest Blogger’s original work and must not be published anywhere else online, before and/or after it is published on NW’s blog. Once a Guest Blogger has submitted content to NW, it may not be published anywhere else online, including Guest Blogger’s own website/blog without NW’s written consent. Posts will acknowledge the Guest Bloggers authorship but will be the property/copyright of NW.
  49. A Guest Blogger agrees to ensure that all sources are properly credited, Plagiarism or copyright infringement will not be tolerated, and all responsibility for such actions is with the Guest Blogger.
  50. NW prefers that the length of each blog post be between 1,000 and 2,000 words.
  51. NW will accept images to accompany blog posts. NW reserves the right to reject any image. NW reserves the right to use an image of its own choosing alongside any blog post. If a Guest Blogger provides an original image, the Guest Blogger gives NW permission to use that image. If a Guest Blogger is borrowing an image, they agree to provide proper attribution.
  52. A Sponsored Blog will be shared on NW’s Facebook (1 post) and Twitter (3 posts). If a Guest Blogger has Facebook and Twitter account, they will be tagged in the posts. A Guest Blogger is encouraged to share a link to the posts on social media or their website. NW reserves the right to refuse and remove any links within the post. This may be done without notice.
  53. The blog post writers will be allowed to have one link to their website or social media profile within the author acknowledgment. This may not be an affiliate link or point to an affiliate site.  links shall not be included in a Guest submission. Links only work on the NW “Medium” site directly. The NW social media page directs readers to the NW Medium page. NW will provide Medium links to the Guest Blogger.
  54. We do not offer any compensation for writing a blog post. Other than as per Clause 14 below.
  55. We do not guarantee any particular site or audience reach.
  56. NW will sub-edit the article to fit NW’s branding style.
  57. The final edited version of the blog will not be sent back to the author prior to publishing.
  58. A Guest Blogger can request grammatical or wording changes. If there are any edits that change the content or meaning of an article NW will add an "EDIT:" disclaimer with a date.
  59. By providing a blog post to NW, you agree that you are in no way becoming a partner to or affiliate or employee of New Wine Trust or New Wine Resources Ltd.
  60. Once NW confirms the blog sponsorship, NW will send a booking confirmation, which should be signed 14 days after sending. Then an invoice will be sent out once a booking confirmation has been signed. 
  61. A Sponsored blog will not be posted online until full payment has been received.
  62. All cancellations must be received in writing, up to 14 days after signing the contract.
  63. Upon request, NW can provide an “audience report” to advertisers on the completion of a sponsored blog four weeks after posting the blog. All online reports will include page views and unique page views. Special ad reporting arrangements will be considered on a case by case basis.
  64. A Guest Blogger is solely responsible for staying up-to-date with Terms & Conditions

  65. Recruiters wishing to use Find-a-Job may do so by inputting job details directly at
  66. The job advert will last for a maximum of 3 months or until the closing date specified in your details. Editing of job details can take place during the 3 month validity.
  67. Job detail and payment are all online, with an automatic receipt sent by email to the recruiter.
  68. The Price charged online is inclusive of VAT, should you wish to receive a VAT invoice please email with details of the job posted and address details, etc for us to complete the invoice.
  69. New Wine Trust operates “Find-a-Job” as a “Job Board”. We do not introduce or supply work-seekers to recruiters (or vice-versa). We will not accept responsibility for accuracy of statements made in adverts, nor any potential consequences in relation to persons employed via responses to the adverts placed on “Find-a-Job”. 
  70. All boxes must be clearly marked with: ‘For insertion into New Wine Magazine’ (plus issue no.), a number of boxes (e.g. 2 of 10) and quantity per box.
  71. The advertiser must check the delivery address with New Wine before mailing, as this is subject to change.
  72. It is the advertiser’s responsibility to make sure the inserts arrive at the mailing house before the deadline given. New Wine is not held responsible if the boxes fail to arrive at the given address.
  73. If fewer magazines are distributed than advertised (up to 2000), no refund will be available.
  74. Agency discount is 10%. No other discounts can be applied.
  75. No alterations to any of these terms and conditions shall be made by the exhibitor, advertiser or sponsor except with the written prior approval of New Wine.
  76. Rates will usually be reviewed annually but are subject to change at one month’s notice.

  79. All paper bookings carry an administrative fee of £10 per person. Please add this to the appropriate rates above to calculate total fees.
  80. Day ticket holders are permitted access to the site 8am-12am only, and are not permitted to stay overnight;

  81. New Wine sends out the application form for smaller event exhibitors via email. Applications for exhibiting at United are processed through the New Wine website ( 
  82. To benefit from the Early Bird rates, full fees must be received by the respective deadlines.
  83. For those who have secured their place with a deposit, full fees must be received by 31 May 2019 at the latest. After this time, any bookings with outstanding fees may be cancelled if the event is full or a charge may be made for late payments.

  84. Delegate places can only be substituted like for like when received by New Wine in writing, from the booking contact. All substitutions incur a £5 per person administration fee; this also applies to transfers between United 19 weeks. Once tickets have been received for the event, please send us the ticket(s) to be substituted or bring them to Customer Services.

  85. Cancellations must be received in writing by 31 May 2019, otherwise full fees will be forfeited. An administrative fee of £15 per fee-paying delegate will be charged.
  86. New Wine is unable to refund fees in the event of cancellation due to unforeseen circumstances. We recommend you take out holiday insurance.
  87. In the event of changes to the programme or speakers, we are unable to offer refunds.

  88. Please select the group you’d like to camp with when booking. Changes to your selection or accommodation can be made until 30 April. After this date, we cannot guarantee that you will be able to camp with your church group, and any changes will be charged at £5 per booking.
  89. If you would like to be linked to another camping group please email but note that we cannot guarantee to meet all requests for different church groups particularly if they are large groups, to be camped together.
  90. Please note that villages are usually made up of several different church groups.

  91. Electrical hook-ups can only be provided where lifesaving or emergency medical equipment is needed. A note from your GP may be required to prove need, where information is given, is not sufficient. Where a hook-up cannot be offered, delegates may be able to use the facilities in the medical centre or Our Place. New Wine is unable to provide electric hook-ups for mobility scooters. We advise that delegates bring a spare battery and we will provide a central charging point for these. A very limited supply of spare batteries may be available for use but cannot be guaranteed.

    UNDER 18'S
  92. Children under the age of 18 must be booked on to the event with, and be accompanied by, an adult aged 21 or over.
  93. Church groups of children or teenagers without their parents are advised that there should be one adult (21 years or over) for every five children attending if all are the same gender. For groups of mixed gender, there should be at least two adults with a maximum of eight children to two adults.
  94. Children are allocated to the appropriate children’s groups according to their age on 31 August 2019. Unfortunately, we cannot accept transfer requests for children’s groups.
  95. When not in New Wine children’s venues, children are the responsibility of their parents. Always know where your children are, who they are with and when they are expected back. Please see the website for our safeguarding policy.

  96. No pets are allowed on site except Assistance Dogs and Guide Dogs (please bring documentation).

  97. There will be official photographers on site at United 18. Delegates may feature in these images, which will be used for our website, magazine and on social media channels. If you do not wish your child to be photographed, you must submit a letter stating this to the Team Leader of their children’s group during registration.
  98. You are required to inform New Wine if you are subject to a safeguarding agreement with your home church. You should also discuss this with your church leader before making a booking.
  99. While on site, you are obliged to co-operate fully with site security, stewards and New Wine staff, and to adhere to rules and safety regulations set out in the Advance Information, Arrival leaflets, and the on-site programme.
  100. Due to data protection law, New Wine cannot disclose delegate details or lists to other delegates.
  101. If requested by the church/camping group leader, we will provide a list of delegate names who have selected to camp with that church/group. If you would prefer not to have your name disclosed in this way, please let us know at

    Terms and Conditions for all other Events

  102. Tickets are transferrable but non-refundable.
  103. In the event of changes to the programme or speakers, we are unable to offer refunds.