Stewarding Team

Stewarding Teams

Our Stewards are crucial in ensuring the event runs smoothly and is a safe and secure place for everyone. The team directs and coordinates delegates, volunteers, contractors and suppliers around the site, so we are looking for people who are confident, reliable, decisive, calm under pressure and able to do all this with a smile! 

Our teams work in shifts the nature of which will vary depending on which of the four Stewarding teams you apply for: 

General/Day Stewarding

This team covers the bulk of the site (including some seminar venues) and involves ensuring safety and assisting in any way to help things run smoothly between 08.00 and 00.00. Please note that The Arena, Impact, Hungry and The Loft venues all have their own teams that are separate from the Stewarding team. Stewards need to be polite, friendly and outgoing, good at communicating clearly, calm under pressure and able to be assertive if necessary.

General Stewards work shifts and each team rotates across the various shift times every day. Different duties are covered on each shift, so this system gives everyone variety, as well as ensuring that duties are fairly distributed. You will be advised, before the event starts, which team you are on and your shift times for the week.

  • Hours: 8 hours per day on average on a rotating shift pattern, made available prior to the event.
  • Skills/attributes: You will need to spend much of your time on shift standing/walking – and you will be outside (whatever the weather), so warm clothing, waterproofs, and sturdy footwear are essential!
  • Age: 16+
 

 

Site Services Team

The main purpose of this team is to support delegates with any site issues and coordinate the functions of contractors and all other teams on site to ensure the smooth running of the event. Site Services forms the central hub of communication for everything that happens on site. There is the opportunity for one person to work permanent nights to provide continuity throughout the conferences. Applicants for this specific role should ideally have served at least one year as a Site Services Steward. If you would like to be considered for this role, please indicate your interest in the first box on your application.

  • Hours: 8 hours a day on average on a rotating shift pattern between 08.00 and 00.00, available to team members prior to the event. Each team member is also required to work a night shift (00.00 to 08.00) with time off in lieu.
  • Skills/attributes: Smiles, empathy, grace, good and clear communication skills, good record keeping skills, confidence and calmness under pressure. You will also need a good working knowledge of the site, either as a delegate or ideally as a steward although this is not a condition of acceptance to the team.
  • Age: 18+
 

 

Stewarding - Gates Team

The main duties involve controlling access to the site via the showground Main Gate and dealing with deliveries. All official visitors will enter the site via the Main Gate, so this is a very important role. It includes providing a friendly welcome, directing and helping people as they arrive, checking tickets and directing traffic.

  • Hours: 8 hours per day on average on a rotating shift pattern, made available prior to the event.
  • Skills/attributes: You will need to spend much of your time on shift standing– and you will be outside (whatever the weather), so warm clothing, waterproofs, and sturdy footwear are essential!
  • Age: Ideally 18+ but we will consider anyone 16+
 

 

Stewarding – Night Team

This team ensures the safety of the site, venues and delegates throughout the night; ideally, you will have served previously as a General Steward. You will spend most of your time outside walking the site. Duties include enforcing the ‘Silent Hours’ (curfew) protocol. Team members patrol the site on foot and communicate regularly with the Site Services Stewards on Night Duty, who will complete a comprehensive Night Log. Should a disturbance or emergency occur, the Night Stewarding Team Leader will decide what further assistance needs to be summoned. If you apply for the Night Stewarding Team, please indicate your preference for either ‘twilight’ or ‘late’ in the first box on your application. However, due to the limited number of places available on each element of the team, we cannot guarantee being able to accept you for your first preference.

  • Hours: A ‘twilight’ team operates between 19.00 and 02.00. The overlapping ‘late’ team operates between 00.00 and 08.00.
  • Skills/attributes: You will need to spend much of your time on shift standing/walking – and you will be outside (whatever the weather), so warm clothing, waterproofs, and sturdy footwear are essential!
  • Age: 18+
 

 

Expectation for team members

Those who volunteer for New Wine teams at United do so based on their Christian profession and way of life. As a team volunteer, your conduct on site is expected to be consistent with New Wine's ethos and understanding of the teaching of the New Testament.

Part of New Wine’s ethos is our adherence to the Evangelical Alliance (EA) basis of faith and in submitting your team application you are acknowledging your acceptance to do the same.