Our Stewards are crucial in ensuring the event runs smoothly and is a safe and secure place for everyone. The team directs and co-ordinates delegates, volunteers, contractors and suppliers around the site, so we are looking for people who are confident, reliable, decisive, calm under pressure and able to do all this with a smile!
Our teams work in shifts, the nature of which will vary depending on which of the four Stewarding teams you apply for:
Stewarding - General (Day) Team
This team covers the bulk of the site (including some seminar venues) and involves ensuring safety and assisting in any way to help things run smoothly between 8am and midnight. Stewards need to be polite, friendly and outgoing, good at communicating clearly, calm under pressure and able to be assertive if necessary.
Each team rotates across various shift times, covering a range of different duties. This system gives everyone variety, as well as ensuring that duties are fairly distributed. You will be advised your shift team and times before the event starts.
- Hours: 8 hours per day (on average) on a rotating shift pattern, made available prior to the event.
- Skills/attributes: You will spend much of your time standing/walking outside (whatever the weather), so warm clothing, waterproofs, sturdy footwear and stamina are essential!
- Age: 16+
Please note that Arena, Impact, Hungry, Presence and The Loft have their own teams, separate from the Stewarding team.
Stewarding - Site Services
Site Services (not to be confused with 'Site Crew') forms the central hub of communication for everything that happens on site, supporting delegates with any site issues and co-ordinating the functions of contractors and all other teams on site, ensuring the smooth running of the event.
- Hours: 8 hours per day (on average) on a rotating shift pattern between 8am and midnight, available to team members prior to the event.
- Skills/attributes: Smiles, empathy, grace, good and clear communication skills, good record keeping skills, confidence and calmness under pressure. You will also need a good working knowledge of an event site, either as a delegate or ideally as a steward, although this is not a condition of acceptance to the team.
- Age: 18+
Stewarding - Stores/Sorting Office
The Stores/Sorting Office team manage the issue and return (where applicable) of a variety of equipment and consumables in support of the various teams on site. The team also manages all deliveries for New Wine to the site, including forwarding or managing collection of items as required. Additionally, the team looks after non-valuable lost property and is responsible for charging of mobile phones for Village Hosts. This is a very important role, requiring patience, diligence and providing a friendly welcome.
Hours: 8 hours per day (on average) between 8am and 8pm on a rotating shift pattern.
Skills/attributes: Some of the items are bulky and/or heavy, so a reasonable amount of strength and resilience will be needed for this role. Although most of your time will be spent indoors, you need warm clothing, waterproofs and sturdy footwear.
Age: Ideally 18+, but 16 -18s considered.
Stewarding - Night Team
This element of our team ensures the safety of the site, venues and delegates throughout the night. Ideally you will have served previously as a General Steward. You will spend most of your time outside walking the site. Duties include enforcing the ‘Silent Hours’ (curfew) protocol. Team members patrol the site on foot and communicate regularly with Team members in Site Services, who will complete a comprehensive Night Log. Should a disturbance or emergency occur, the Night Stewarding Team Leader will decide what further assistance is needed.
Hours: The team operates between midnight and 8am.
Skills/attributes: You will spend much of your time standing/walking outside (whatever the weather), so warm clothing, waterproofs, sturdy footwear and stamina are essential!
Expectation for team members
Those who volunteer for New Wine teams at United do so based on their Christian profession and way of life. As a team volunteer, your conduct on site is expected to be consistent with New Wine's ethos and understanding of the teaching of the New Testament.
Part of New Wine’s ethos is our adherence to the Evangelical Alliance (EA) basis of faith and in submitting your team application you are acknowledging your acceptance to do the same.
For more general information about teams and how to apply, click here.